Product / Email alerts

Useful reminders that point back to the work.

Keep due payments and document expiry visible, and let the right people know when there is a new message or invitation to review.

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TripClerk / demo workspace
Dashboard · the context behind agency reminders
Dashboard · the context behind agency reminders. All names and amounts are fictional.

Start with the day ahead

Agency reminders surface due and overdue instalments and expiring documents so the team can decide what needs attention.

Alert the correct recipient

Portal messages and invitations use recipient-scoped notifications. A link in an alert still checks the person’s current access before showing the content.

Respect preferences and approval

Communication preferences apply to the appropriate recipient. Traveller pre-departure messages follow the agency’s configured approval setting.

In the working day

How it fits together

Email is a useful prompt, but the trip record remains the working source. New-message bursts are grouped into recipient-scoped alerts rather than exposing a conversation to everyone in the agency. Private staff notes and their bodies are not sent as email. A teammate mention does not grant new access. TripClerk uses its transactional mail transport; it does not import your mailbox or send a marketing campaign to your contacts.

  1. Check your agency and recipient notification preferences.
  2. Review the reminder or open the appropriate conversation.
  3. Act on the underlying record rather than treating the alert as confirmation.

Know the boundaries

No Gmail or Outlook sync, bulk marketing campaigns or configurable email-automation builder is included. Tasks do not currently send task-deadline email alerts.

More about the current limits →
Does it read my existing inbox?

No. Transactional alerts are separate from mailbox integration, which is not connected.

Are private note bodies emailed?

No. Staff note bodies stay inside their permission-checked context.

Your next trip starts here

Less scattered admin.
More attention for the trip.

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