Is there a free trial?
Yes: a 14-day free trial, no card needed. Payments are not being taken yet; you will be asked before any charge is made.
What does the founding offer include?
The first 20 agencies that use the code FOUNDING20 get 30 days of free access instead of the 14-day trial, then the standard £49 a month. One use per agency.
What happens when my free access ends?
Your account becomes read-only. Your data is safe: you can still view it, export it, download files and delete records, and your clients’ private pages still open. Adding and editing are switched off until your agency is set up on a plan. We will be in touch, or email hello@ahmadzunair.online.
Is it priced per user?
No. £49 a month covers your whole agency, with no limit on clients, groups or travellers.
Where are passport scans kept?
In private storage, isolated to your agency, opened only through links that expire after 60 seconds. See the security page for detail.
Can I bring in my existing spreadsheet?
Yes. Export it as CSV, then match your columns to TripClerk fields in the import screen. Rows with problems are shown before anything is saved.
Which currencies can I use?
Each group can be priced in GBP, USD, EUR, SAR, AED or PKR, with a manual exchange rate you set for totals in your base currency.
Can I take my data with me?
Yes. Export travellers, bookings and instalments as CSV whenever you like.
How do I cancel?
Delete your workspace in Settings. Every record, scan and login is removed immediately. Export first if you need a copy.
